Job Description
Customer Service Representative – Full-Time (Galway City Office)
Call Pal is hiring immediately for full-time, office-based roles in Galway City. Join our friendly, fast-paced team and grow your career with us!
About the role:
- Answer inbound calls and represent client businesses professionally.
- Take accurate messages and forward them by phone or email.
- Make outbound calls to support client growth.
- Manage diary bookings, queries, and admin tasks.
- Work closely with the team to deliver excellent customer service.
What we’re looking for:
- Strong communication skills and clear speaking voice.
- Ability to multitask and stay calm under pressure.
- Team player with a positive, reliable attitude.
- Attention to detail and good organisational skills.
- Call centre or customer service experience is an advantage, but full training will be provided.
What we offer:
- Full training and ongoing support.
- Career development opportunities.
- Company events and team activities.
- Free on-site parking.
Job Type: Full-time, office-based (Galway City).
If you’re customer-focused, eager to learn, and ready to start immediately, apply today!
Job Type: Full-time
Benefits:
- Company events
- On-site parking
