Support That Scales With You.
Flexible call answering and customer support for retail and online businesses.
Speak with the team on
0818 511 400
How do we sound?
The Customer Experience Starts With the First Call
In retail and eCommerce, customer experience is everything. Whether it’s a delivery update, product question, or supplier call, every interaction matters.
Call Pal provides professional call answering that scales with your business — keeping you connected, responsive, and consistent, even during peak seasons.
Our Services:
- Call Answering – handle every customer or supplier call professionally.
- Reception Overflow – extra support during promotions or busy periods.
- Customer Portal Access – check your messages, scripts, and updates whenever you like.
Daikin Ireland
Call Pal’s service has significantly enhanced our call management. Their professionalism and dedication are commendable…
Read more
“The service is reliable and tailored to our specific needs, contributing positively to our overall customer satisfaction. We appreciate the partnership and recommend Call Pal for efficient call-handling management.”
Manas M Daniel
Daikin Ireland
Dublin
Shannonside Homevalue
“We are pleased to say Call Pal has been assisting Shannonside Homevalue Ennis for over 3.5 years now and have proven to be a valued service to our business.
Read more
Knowing each call is answered and managed as we require is hugely important to us. Our customers come first, and knowing they can always reach us and are looked after in a friendly, efficient, and effective manner is great. If our team is on the floor assisting customers, we do not want to miss a call because of this so in this case, Call Pal sends us a detailed message in real-time so we can return a call as soon as we are free. We are very happy with the team at Call Pal and highly recommend their service to any business, retail or otherwise.”
Shane Felle
Manager
Fitness Functions
“Working with Call Pal since the beginning of 2018 Fitness Functions initially started with Holiday Cover…
Read more
TWe quickly saw the benefits of this fantastic service and decided to stay with Call Pal full time. They Call Pal team are excellent, and I know that my customers will always receive the highest level of service. I would highly recommend Call Pal.”
Robert Kearns
Managing Director
