Virtual Office Services Archives - Call Pal - Ireland's Go-To Call Answering Service https://www.callpal.ie/tag/virtual-office-services/ Connecting Customer Conversations Mon, 21 May 2018 14:48:05 +0000 en-GB hourly 1 https://wordpress.org/?v=6.6.2 We’re still here! ​ https://www.callpal.ie/we-are-still-here-%e2%80%8b/ Wed, 18 Apr 2018 15:01:41 +0000 http://www.callpal.ie/?p=2740 If you’ve forgotten about us, not to worry! We’re back with a bang and more to offer our clients… Call Pal’s Extended Opening Hours With the evident stretch in the evenings and our team growing to 6 strong, we will now be extending our opening hours. The Call Pal team is now ready to take […]

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If you’ve forgotten about us, not to worry! We’re back with a bang and more to offer our clients…

Call Pal’s Extended Opening Hours

Call Pal’s Extended Opening Hours

With the evident stretch in the evenings and our team growing to 6 strong, we will now be extending our opening hours. The Call Pal team is now ready to take your calls from 8.30am – 6.00pm, Monday to Friday.

Get to Know Our Team

Lucia Evans

If you’ve ever wondered who is or will be taking your calls in the Call Pal office, now is your chance to find out. We want you to get to know our team better starting with Call PA Lucia.

Lucia has been with the company since its inception working as both a PA as well as being a member of our business development team. When she’s not answering client calls, she can often be spotted singing up a storm in a venue near you or playing a meddling social worker on Fair City!

Testimonials

As Call Pal has grown over the last year and a half, we have been blown away by the positive feedback our clients have given us about our service. Here’s what some of our clients have been saying about the Call Pal PA Team…

J & B O Sullivan Builders Ltd

“We started using Call Pal’s service on a trial basis, over a year ago to deal with an increasing number of calls to our office.We instantly got great feedback from our clients about how professionally their calls were being answered and had no hesitation in making the arrangement permanent. The staff are fantastic and ultra-professional both in answering calls and dealing with our account.

The service saves us loads of time during the day and is one of the best things we have implemented in recent times.

I have nothing but praise for Call Pal and their service and can recommend them wholeheartedly.”

 

Adrian O Sullivan
J & B O Sullivan Builders Ltd

SerraNova

“As a small business, there is always a challenge if staff call in sick or at extremely busy times when we are not able to give a proper telephone service to our customers. Once we started using Call Pal this was no longer a problem, they offer a very professional service and it seems as if they are in your own premises. One of our clients even tried to convince me that our receptionist had gone out to the warehouse to find me when I didn’t answer my extension! This is exactly the type of service we need.”

Nicola Wade
SerraNova

Thanks for Rating Us! 

thank you

 

To all of you who completed our customer satisfaction survey, we want to say a massive thank you!

And the Winner is……

And the Winner is......

Everyone that completed our customer satisfaction survey was entered into a draw for a €100 One4all voucher. We held the Draw today and the Winner was Danny from Cinnte Technologies. Congratulations Danny!

 

You Spoke and We Listened 

Virtual Office - Live Chat Service

If you showed an interest in availing of a Live Chat Service provided by Call Pal in our customer service survey, you will be glad to hear that we will be conducting Beta testing for our Live Chat service which will go live in upcoming months.

Let’s Get Talking 

We are passionate about getting feedback from our clients so we can continue to improve our service. If you have any suggestions on how we can upgrade our service to you, contact us on 1890 511 400. We can’t wait to hear from you!

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Let’s Get Talking!

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