Posts

Three Call agents wearing white, black and cream stand in front of grey wall.

Three Call agents wearing white, black and cream stand in front of grey wall.

Efficiency is key to success in today’s business world. As a business owner, your time is just as valuable as your money, and managing it well directly affects your bottom line. Our Call Answering Service provide an affordable solution that not only frees up your time but also ensures your clients receive excellent service, helping you save both time and money while maintaining high customer satisfaction.

Handling calls can be incredibly time-consuming. Every minute spent answering routine inquiries or redirecting calls is a minute not spent on high-value tasks like business development, client relations, or managing operations. Our Call Answering Service frees up your time by managing these calls for you, allowing you and your team to focus on what truly drives your business forward. With our service your calls are handled by trained call agents who stand out for their professionalism and dedication. They take the time to learn everything about your company so they can be ready to respond to queries, take messages, and answer any question. Our agents know how valuable your time is and so make sure that only the most important calls reach you. 

Hiring a full-time receptionist or an in-house customer service team can be expensive, with salaries, benefits, and training costs adding up quickly. With our Call Answering Service, you get access to a professional team at a fraction of the cost. Our scalable solution means you can get the same benefits of a full-time receptionist without the overhead.

By outsourcing your call answering to a professional service like Call Pal, you can save valuable time, reduce operational costs, and provide excellent customer service. This smart investment will help your business grow, ensuring you never miss a beat—or a call.

In today’s competitive market, every minute and every call counts. Make sure you’re making the most of both!

Be productive, with Call Pal - Call Answering

Be productive, with Call Pal - Call Answering

Here at Call Pal, we understand that welcoming the New Year also means welcoming new opportunities for you and your business. You may have comprised a list of personal resolutions and business goals – we can help you follow these through! We know your business has been prosperous in recent times, otherwise, you wouldn’t have found yourself here – so we are inviting you to envisage the further potential growth with Call Pal as your supportive asset in 2020.

minutes per year

A year seems like plenty of time in theory but in reality, you have only 365 days to accomplish all that you promised yourself for 2020. It is crucial that you use every one of your 525,600 minutes tactfully to see that through. You’re a busy person and you wasted so much of your valuable time last year picking up purposeless calls – three unavailing five minute conversations a day will equate to 5475 minutes a year. Just imagine all that you could have done with those minutes – with those 91 hours. If only you had a Call Pal PA to take these calls for you!

Our Call Pal PA’s will cater to your business needs at your accord. We will work out the minor details at the beginning in a quick process – you will then decide on whether you want calls transferred or all messages to be taken. This can always be amended to suit your business needs – you can be hands-on and accept transfers but just let us know when you’re in a meeting or out of office and we will take efficient messages on your behalf.

You may be a lone ranger or have a full office of staff – we have experience in dealing with both. Your call-answering PA can act as a full-time virtual receptionist with whom you have a constant relationship with. Alternatively, your call-answering assistant can be set up to manage overflow when your full office is immensely busy with calls. Whatever the situation may be, we can promise you will never miss a call again.

Our virtual receptionists are also no stranger to medical practices, physios and other service providers who rely on a diary system. New, up-and-coming service providers shouldn’t have to justify paying a full-time receptionist wage just to have their clients managed efficiently. Call Pal’s virtual receptionist can answer your calls, we can explain your services to your clients and we can offer diary management via an online app both we and you will have access to. You can specify whether you would like to be notified after each call or only where there is a question/issue we can’t resolve.

They say time is money – at Call Pal we can help you save both. Don’t waste another minute or cent and call us today on 1890 511 400 to discuss the Call Pal package that’s right for you. It will definitely be one brief phone call you won’t regret making.

 

This weeks Blog Spot was brought you by Marie!