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reception management Ireland

Call Pal Business Series Pt 1 – Is It Time For Your Business To Engage A Call Answering Service?

 

Business owners and entrepreneurs often try to run their businesses with little or no support. But it’s virtually impossible to ‘do it all’ let alone do it all well. This rings with more truth when a business experiences rapid growth. Often, there’s no budget to hire new staff which begs the question, what is the solution? In this instance, engaging a call answering service is an ideal solution especially if you are seeing the following trends:

Your callers are not leaving voicemails…

Voicemails remain a significant stumbling block for several companies. There’s a 60% chance that if your inbound callers don’t get through to a person, they won’t leave a message and you’re unlikely to hear from them again. A live answering service eliminates this problem as there is always a friendly, professional voice answering your calls.

 

You can’t focus

Chances are, you are in  business for a reason that does not include being on the phone all the time. If your phone is constantly ringing, it’s probably because your prominence as a business is growing. However this is also the most inconvenient time to be taking calls as being tied to your phone leaves you unable to focus on accomplishing any of the tasks you are reputed for. Having a call answering service frees up your time meaning you don’t have to deal with common customer questions or complaints and can prioritise existing projects and tasks.

 

The Diary

We all make mistakes – we’re only human after all. But when the mistakes start to affect your diary management or appointment scheduling, it can have a detrimental effect on your business’ reputation. A call answering service that includes diary management will greatly minimise human error and give you the added support you need as your business is growing.

 

Thank you for reading our latest blog post. Why not experience the benefits of Call Pal’s Call Answering Service with our 7 day free trial? No risk, no obligation – just the benefits of having a professional PA team support your business by managing your calls. Call 1890 511 400 or +353 91 511 414 if you are outside Ireland for more information.

 

Keep up to date with Call Pal on our social media channels including Facebook, Twitter, Instagram, LinkedIn and Google+

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Call Pal July Newsletter

The summer holiday season is truly upon us! So why not give yourself the peace of mind you deserve by taking advantage of
Call Pal’s Holiday Cover? Enjoy your time off knowing that your calls are being professionally managed by Call Pal’s PA Team. Find out more by clicking the link to our YouTube video or calling us on
1890 511 400

Whilst virtual offices have been a la mode for several years globally, they have really started to gain popularity in Ireland in the last number of years. If you are just starting your business, a virtual office is a great way to get your business on the market without accruing exorbitant running costs starting out. To find out more about how Call Pal can provide you with a complete virtual office, read our latest blog post.

Find out what our clients are saying about our services…

 

We have been using  Call Pal for 6 months now in order to help us with call answering during the height of our season when our administration staff are very busy.   We find them to be a very professional, helpful and friendly service and nothing is too much trouble.

Elizabeth Cooper, Managing Director, Coopers Marquees.

“The Call Pal staff have a great understanding of our business, fully managing the majority of our information calls, i.e. current dispatch times, saving us loads of time everyday.

Call Pal ensure we never miss any phone calls, if we are unable to take the call we later receive an email listing customer’s details and inquiries, enabling us to call back. Call Pal offer a really friendly service and many of our customers comment on how nice they are to deal with. If you are looking for a call answering service, we would whole heartedly recommend Call Pal.”

Rob Frew, Managing Director, Favour Lane

 

We had great fun celebrating National Ice Cream Day this Summer at Call Pal!

We are always looking for ways to give back to our clients and our Call Pal Rewards allow us to do just that. If you refer a friend or colleague to Call Pal and they decide to go ahead with our service, we will reward you with a €25 All4One Gift Card! Go on…you deserve it!

 

Thanks for reading our July Newsletter! Let’s keep the conversation going on our social media channels including Facebook, Twitter, Instagram, LinkedIn and Google+!

 

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