This Christmas we want you to relax and rewind – you’ve been working hard all year. Spend time with your loved ones while we manage your company’s calls as if they were our own!
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This Christmas we want you to relax and rewind – you’ve been working hard all year. Spend time with your loved ones while we manage your company’s calls as if they were our own!
This Christmas we want you to relax and rewind – you’ve been working hard all year. Spend time with your loved ones while we manage your company’s calls as if they were our own!
This Christmas we want you to relax and rewind – you’ve been working hard all year. Spend time with your loved ones while we manage your company’s calls as if they were our own!
This Christmas we want you to relax and rewind – you’ve been working hard all year. Spend time with your loved ones while we manage your company’s calls as if they were our own!
This Christmas we want you to relax and rewind – you’ve been working hard all year. Spend time with your loved ones while we manage your company’s calls as if they were our own!
Join us for a free trial today
Call Pal Newsletter 
June 2018
Welcome to Call Pal!
We have had a busy month here at Call Pal and we wanted to share all the news with you. Our team is growing along with our clients and we very much look forward to working with you.
Call Pal Customer
We take pride in providing the very best service to all of our customers here at Call Pal and it is great to know our customers feel the same. We are delighted to support local charities and recently our sister companies Avita Communications and Sleepless stopped by Cancer Care West and St Vincent de Paul here in Galway to make a donation to these fantastic organisations.
Blogspot
Make sure you keep an eye on our latest blog posts, where members of the team explore, share and discuss matters relating to your business,
Call Pal’s latest updates, offers, solutions and more!
Follow us! Like us! Join us!
We have hit 600 followers on Instagram this week! Join us on Instagram , Twitter, Facebook and Linkedin to keep in the loop with all the news.
National Burger Day at Call Pal
In celebration of International Burger Day on the 26th June we celebrated in style here at Call Pal. Thanks to Handsome Burger for the delicious burgers.
Grow with us
With the growth in our services, we are excited to share that our team is growing and evolving too! Join the team for a free trial today.
Join us for a free trial today!
There is no risk, just the rewards of having a professional PA team managing your calls for you.
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STEP 1
Select your dedicated business phone number
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STEP 2
The phone number will be paired with your experienced Call Pal PA
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STEP 3
A personalised script is created to ensure we answer the phone the way you do
Once you approve the call script your Call Pal PA can answer your calls, seamlessly for the next 7 days.
Increase your existing presence in Ireland with the Smart Number service. Whether you are looking to expand in the Irish market or to create a localised feel for your customers, Call Pal can help you to set up a regional phone number for your business. Select any location within Ireland and we can provide you with an appropriate phone number.
Choose your Smart Number
Mail Handling Service
Our trusted mail handling service allows you to use an Irish address for your postal address. Call Pal can collect and organise your post at a serviced office address located in Ireland’s Western Capital, Galway. Our service is low cost, safe and convenient. We e-mail you once your post arrives and can even open and sort it for you.
Meet the Team
Meet Donna!
Our team member Donna hails from Scotland with a strong background working in the Hotel and Hair and Beauty Industry in customer service roles. With over 10 years experience Donna is a vital part of the Call Pal Team taking care of your calls each day with a warm and welcoming manner. In her spare time she loves to spend time with my friends and family and especially her 20 month old son Archie.
Reminder:
Extended Opening Hours
With the evident stretch in the evenings and our team having grown to six strong, we will now be extending our opening hours.
The Call Pal tam is now ready to take your calls from 8.30am – 6.00pm, Monday to Friday.
Have a chat with us today and let us share how dedicated we are to helping your business enhance communication and efficiency with Call Pal’s Professional Receptionists.
Thanks for stopping by!
For accounting firms, whilst there are key jobs that need to be managed by your in-house staff, there are other tasks that are worth outsourcing to experts in other fields such as telephone answering. Business call answering services are an economic way of extending your business reach and ensuring that vital tasks are completed to the customer’s satisfaction and within your budget. It can be easy to underestimate the positive impact that a call answering service can have on the day to day functioning of a company. In general, they become a seamless extension of your business by marrying well-trained PAs with smart technologies.
So what are some specific ways a call answering service can enhance your accounting business?
- Getting the Balance RIGHT
There is a delicate balance for any accounting firm that exists between hiring sufficient staff to ‘get the job done’ so to speak, and over hiring staff which in turn can put the business under financial pressure. For modern accountants, an in house receptionist can end up being something of an unnecessary luxury especially when an accounting firm is in its initial set up stage.Virtual PAs / receptionists can perform all the tasks an in house receptionist can including taking calls in your company name and transferring those calls to staff within your office. The added bonus of having a call answering service is that you only pay when a client calls you as opposed to paying someone to wait for the phone to ring.
2. Customer Specific Scripts
There is always a concern that the relationship between your clients and your business can become disjointed if a call answering service manages your calls. By developing a script that is specific to your accounting firm, any customer confusion that may be caused by you outsourcing your call answering is avoided and essentially your virtual PA team becomes integrated into your organisation.
3. Help With Your Diary
When it comes to meeting clients in person, most accounting firms prefer scheduled appointments. But making these appointments can be a time consuming job. Instead of adding to an already heavy workload, you can engage a call answering service to manage your diary. An experienced, high quality appointment setting team can help populate your calendar and keep you updated as they are doing so.
In essence, a business call answering service is a cost effective way of keeping your books balanced whilst investing in your clientele. When it comes to outsourcing your services, a call answering service is one that has the potential to pay for itself from the first call.
T0 find out more about how Call Pal can enhance the day to day running of your accounting firm, call us on 1890 511 400. If you are outside Ireland, you can contact us on +353 91 511 414.
And be sure to follow us on Facebook, Twitter, Instagram, LinkedIn and Google+ to stay up to date with all our latest news and offers.
We are delighted to announce that we recently joined the Galway Chamber! Currently, the premier business organisation represents approximately 500 companies in Galway City and its surrounding areas.
The Chamber’s activities include campaigning on behalf of businesses, providing various platforms and opportunities for business networking and encouraging local businesses to support each other.
The Call Pal Team are excited to be part of such a vibrant business organisation that aims to ‘Make Galway the leading location for business, investment and people,’ and we look forward to connecting not only with with other local businesses, but also the community.
To find out more about the Galway Chamber, visit their WEBSITE or contact them on (091) 561 963
The September Back to School Rush Season is a busy, even daunting time for business people. After the summer lull, there can be a significant back log of project work to catch up on, endless staff and professional meetings and more. Add the stress of getting your children ready to go back to school and it can seem like focusing on the important aspects of your business is an insurmountable task.
Why not let Call Pal’s PA Team take the pressure off your shoulders by having us manage your calls, sort your mail and even manage your diary? We’ll take care of your inbound calls, populate your appointment diary and sort your post so you can focus on your business without worrying about missing important opportunities.
To find out more about our Reception Management Services, download our Brochure by clicking on the image above. Or you can give us a call on 1890 511 400 or +353 91 511 414 if you are calling from outside Ireland.
Let’s Get Talking!