This Christmas we want you to relax and rewind – you’ve been working hard all year. Spend time with your loved ones while we manage your company’s calls as if they were our own!
This Christmas we want you to relax and rewind – you’ve been working hard all year. Spend time with your loved ones while we manage your company’s calls as if they were our own!
This week Call Pal has featured as #bizoftheweek at the Galway Chamber. Check out the interview with Rachael Gray as she discusses who Call Pal are and how we can assist your business!
Click on the image below for the latest!
This Christmas we want you to relax and rewind – you’ve been working hard all year. Spend time with your loved ones while we manage your company’s calls as if they were our own!
This Christmas we want you to relax and rewind – you’ve been working hard all year. Spend time with your loved ones while we manage your company’s calls as if they were our own!
MEET EVIN – BUSINESS DEVELOPMENT SPECIALIST
Welcome to Meet the Team Monday! Every Monday we’ll be giving you a bit of behind the scenes access to the people that make Call Pal happen. We have asked each member of staff to give us a quick bio on themselves and for a bit of added fun we also asked them a number of quick fire random questions. This week we introduce to you, Evin!
BIO
I am originally from Tullamore, Co Offaly, Living in Galway the past 4 years and working for Avita, Sleepless and Call Pal the past year and a half. As a qualified Personal Trainer I have a strong interest and passion for fitness and nutrition .
I was the one who got the free chocolate banned from the office!!
THE QUICK-FIRE QUESTIONS!
What was your favourite book growing up?
Harry Potter and the Philosophers Stone
Where would you visit now, if you had the chance?
Italia.
What is your dream car?
Ford Mustang
Weapon of choice?
Sarcasm.
Work out preferences?
Caffeine and loud music.
At Call Pal, we understand that solicitors are extremely busy. We also understand that having our PA team manage your calls has significant benefits such as:
Giving you the Opportunity to Focus
With so little time to spare, you need to be able to focus on the very thing you set out to do when you set up your firm – practicing law. Having our PA team manage your calls frees up your time so that you can tend to client case files, attend client appointments as well as court dates without interruption. We can either take all your calls and send the critical details of the message left to you via email or transfer the call to your office, giving you the option to only accept the calls that you choose to.
Say goodbye to staff holidays/absentees/sick days
Having Call Pal at your reception helm essentially means that when you’re open, we’re open. No more dealing with a back log of messages and correspondence when a staff member is out sick or on annual leave. During your business hours, you will receive your messages in real time and for your after-hours calls, we will set up a voicemail specifically for your company and send messages relating to these calls to you on the following working day.
Better Organisation
Solicitors are often inundated with calls and as such, it can be a mammoth task to keep track of your calls and organise them into any sort of chronological date and / or time order. With Call Pal’s service, this is taken care of for you as the messages you receive have the caller’s name as well as the date and time of the call incorporated into the message. We also include any critical information that the caller may want you to receive.
Confidentiality
Our team understands that, as legal practitioners, your client and case information is extremely sensitive. With that in mind, you can rest assured that your messages will be managed with strictest confidentiality at all times.
These are just a few of the ways that Call Pal’s call answering service has proven to be highly effective administration solution for solicitors across Ireland.
Give us a call now and we’ll get your practice running more efficiently in no time!
Phone 1890 511 400
MEET BERNIE – CALL PAL PA
Welcome to Meet the Team Monday! Every Monday we’ll be giving you a bit of behind the scenes access to the people that make Call Pal happen. We have asked each member of staff to give us a quick bio on themselves and for a bit of added fun we also asked them a number of quick fire random questions. This week we introduce to you, Bernie!
THE BIO:
My name is Bernie and I am originally from Inis Mor in the Aran Islands, I am married and living in Turloughmore since 2004. I have worked in an accounts background for the past 25 years, have been with Call Pal since the beginning. I have a son Aaron who together with his father are huge GAA fans which is now my pastime, but I love every minute of it.
THE QUICK-FIRE Q&A:
What is your favourite summer activity?
Evenings out with my boys.
If a movie was made of your life what genre would it be, who would play you?
Finance / fiction “show me the money” lead character and Angelina Jolie would play me.
If you could be any flavour of ice cream what ice cream flavour would you be and why?
Banana because it is delicious
Who is your favourite cartoon character?
Tweety!
If you could go any where in the world where would you go and why?
Dubai because I have never been before!
Here at Call Pal, we understand that welcoming the New Year also means welcoming new opportunities for you and your business. You may have comprised a list of personal resolutions and business goals – we can help you follow these through! We know your business has been prosperous in recent times, otherwise, you wouldn’t have found yourself here – so we are inviting you to envisage the further potential growth with Call Pal as your supportive asset in 2020.
A year seems like plenty of time in theory but in reality, you have only 365 days to accomplish all that you promised yourself for 2020. It is crucial that you use every one of your 525,600 minutes tactfully to see that through. You’re a busy person and you wasted so much of your valuable time last year picking up purposeless calls – three unavailing five minute conversations a day will equate to 5475 minutes a year. Just imagine all that you could have done with those minutes – with those 91 hours. If only you had a Call Pal PA to take these calls for you!
Our Call Pal PA’s will cater to your business needs at your accord. We will work out the minor details at the beginning in a quick process – you will then decide on whether you want calls transferred or all messages to be taken. This can always be amended to suit your business needs – you can be hands-on and accept transfers but just let us know when you’re in a meeting or out of office and we will take efficient messages on your behalf.
You may be a lone ranger or have a full office of staff – we have experience in dealing with both. Your call-answering PA can act as a full-time virtual receptionist with whom you have a constant relationship with. Alternatively, your call-answering assistant can be set up to manage overflow when your full office is immensely busy with calls. Whatever the situation may be, we can promise you will never miss a call again.
Our virtual receptionists are also no stranger to medical practices, physios and other service providers who rely on a diary system. New, up-and-coming service providers shouldn’t have to justify paying a full-time receptionist wage just to have their clients managed efficiently. Call Pal’s virtual receptionist can answer your calls, we can explain your services to your clients and we can offer diary management via an online app both we and you will have access to. You can specify whether you would like to be notified after each call or only where there is a question/issue we can’t resolve.
They say time is money – at Call Pal we can help you save both. Don’t waste another minute or cent and call us today on 1890 511 400 to discuss the Call Pal package that’s right for you. It will definitely be one brief phone call you won’t regret making.
This weeks Blog Spot was brought you by Marie!
